Knowledgebase

To upload files you have two options:

 - Log into the DirectAdmin control panel and use the File Manager to upload files. This can be a very slow process so is really a last resort.

or

 - Use FTP (recommended)

There are several free FTP programs available:

FileZilla (Windows and Mac)
http://filezilla-project.org/

WinSCP (Windows only)
http://winscp.net/

My favourite is FileZilla.

Some web design software including the popular Adobe Dreameaver have an FTP client built in, consult the application's help if you are unsure.

FTP login information

This will have been sent to you in a welcome email after you joined and paid for your account.

FTP Hostname: YOURDOMAIN.co.nz

FTP Path: If you have just one website upload your files into the /public_html folder. If you have added additional websites their public_html folders will be found at /domains/YOURDOMAIN.co.nz/public_html

Your FTP username and password is the same as for the DirectAdmin control panel.

If you cannot connect or if the FTP software seems to hang while connecting you may need to select the option in your FTP software to enable Passive FTP.

Many companies and internet cafes block access to FTP from within their networks so if you still cannot connect you may need to check with your IT department or access from home.

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