Creating a tracking domain

Tracking domains are an advanced feature that allow you to use your own domain (or sub-domain) in tracking links.
To track link clicks we re-write the links in your email campaigns so that they briefly go through the boltmail server to allow us to record the link click before sending the subscriber on to the actual link destination.
This happens so quickly that most subscribers won't notice. However you may prefer the links to go through your own branded domain rather than boltmail.
For this to work you will need to set up your own domain or sub-domain such as with a DNS CNAME record that points to

To get started add your tracking domain e.g. in BoltMail at Domains -> Tracking domains.

Then contact your domain registrar, web host, or whomever manages your domain and ask them to set up the domain or sub-domain with a DNS CNAME record that points to

Once this is done confirm that the domain works by visiting your tracking domain in your web browser, you should see the BoltMail application. If it doesn't work please open a support ticket and we will check what the issue is for you.

To use your tracking domain make sure you select it when creating a campaign. You can have more than one tracking domain and set the domain to use per campaign.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How to add an unsubscribe link

All campaigns must include an unsubscribe link, there are several easy ways to do this: 1. Type...

How to log into BoltMail

To log into BoltMail go to: And click the Login link at the top of the...

How to upgrade/downgrade your monthly plan

Log into this support portal (if you havn't already) by clicking the login link above....

Creating a sending domain

In BoltMail a verified sending domain allows us to prove to spam filters that you own the domain...

Getting started with BoltMail

The system is easy to use. Your first step should be to create a contact list, you can create...