Creating a sending domain

In BoltMail a verified sending domain allows you to send emails from your own email address e.g. yourname@yourcompany.co.nz

Sending domains allow us to verify that you own the domain you are sending emails from and they allow spam filters to verify that we are legitimately sending email on your behalf. Without a verified sending domain your emails will probably go to spam, so it's pretty important to get this right!

If you don't set up a sending domain you can still use BoltMail but your emails will come from a boltmail.nz email address or they may show in your recipient's mail box as being sent "via boltmail.nz" which won't be ideal.

Creating a sending domain involves three steps; first you must add the sending domain to BoltMail, then you must add two TXT DNS records to your domain's DNS, and finally back in BoltMail you must verify that the DNS records have been added correctly.

To create a sending domain log into BoltMail and click on Domains --> Sending Domains.

Click 'Create new' and enter your domain name. Your domain name is the part after the @ symbol in the email address you want to send from, this should be exactly as it appears after the @ symbol, so do not include www (a common mistake). This must be a domain that you own or control, you cannot verify someone else's domain or a shared domain such as gmail.com

Once created the system will display two DNS records that need to be added to your domain, if you don't know how to do this you should copy the records to your IT support person, web host, domain registrar, or whomever manages your domain name.
Or we can add the records for you, simply open a support ticket and supply us with the login details for your domain registrar.

Once the DNS records have been added, log back into BoltMail and verify that the records have been added correctly from Domains --> Sending Domains

DNS records can sometimes take up to 48 hours to take effect, so you may need to have some patience!

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